Sales & Account Management
In Sales & Account Management, you'll gain deep insights into the world of online marketing and work in a variety of areas. As a Sales Manager, for example, you are responsible for the sale of our services or technology platforms as well as acquiring new clients and looking after our existing ones. In Account Management, you maintain relationships with a fixed group of clients and are responsible for their satisfaction. And as a Pre-sales Engineer, you will provide technical advice to our clients and support our sales and project teams in client acquisition.
From start-ups, medium-sized companies to multi-nationals, from fashion, finance, electronics to retail: You leave your mark on our well-known clients and make the project yours. Here, you’ll find a selection of case studies that show you what our products can achieve.
In our job portal, you’ll find current Sales & Account Management vacancies in which you can leave your mark on the digital world.
When selling our services or projects, you acquire new clients, develop existing clients and maintain long-term partner relationships. In doing so, you build on leads generated by Marketing and sell our e-business services to ensure large, customised client projects are won. We sometimes participate in tender processes from listed companies, but usually leads come from our partner network. That's why part of your time is always reserved for maintaining our key technology partnerships. In sales, you supervise the whole project from maintaining contact, analysing detailed requirements and preparing solution suggestions in co-operation with both relevant, specialist colleagues and our technology partners. As well as market-driven cost estimates and tender preparation, you exhaust cross-selling and upselling potential and are responsible for the sales of individual and long-term client solutions. What’s more, you make the pitch and presentations to the client for each project.
From client training, to support with questions relating to the product as well as the further development of further features together with colleagues from product management: As a can-do contact person, you ensure our customers can use products trouble-free. You understand client feedback and translate it into valuable product optimisations. Your ultimate goal: enthusiastic clients who are loyal to the company thanks to you.
You look after a fixed group of new and existing clients and ensure that our clients have a trouble-free introduction to the products, conduct training and provide support with their questions. But with your performance marketing expertise, you also assist our clients beyond the usual support areas and help them optimise the performance of their online marketing activities. You perform annual reviews with your clients and identify potential for further collaboration. You work closely with the product management team and help (further) product development thanks to your feedback and ideas. The colleagues from the sales team are your valued contacts for client acquisition.
You'll also be posting to our knowledge center, the internal wiki for our customers, and creating tickets for the Development team.
We work with a variety of business areas, such as Project Management and Development. Our team spirit is characterised by close collaboration and regular exchanges of ideas as equals. As a new member of the team, we’ll not only integrate you into the individual specialisms on the job but you will have an experienced colleague at your side as a mentor. At the same time, you’re the driving force behind our company growth and your colleagues will always be happy to assist you with sales.
You should also be prepared to travel within Germany particularly for client appointments, participating in client events or trade fairs as well as the annual client reviews. What’s more, it’s important to us that you can work when and where you are most productive. Therefore, we also offer attractive mobile working options.
Your working environment
Our focus is clearly on the employee. Flat hierarchies and treating each other as equals ensures open and transparent communication at all levels. This creates an excellent workplace atmosphere in which teamwork is important. You work with subject matter experts in their respective field so you always have a suitable ‘sparring partner’ at your side or a contact to discuss new ideas. We want to give you the freedom to make your service portfolio ideas reality and to try out new things.
You’re an experienced sales expert in the online scene or you are a real sales professional. As well as your passion for online trends in e-commerce, content, online marketing and SEA, you'll be able to analyse the situation in companies and organisations and be open to new people and situations. Dealing with new technologies, observing market developments and thinking outside the box is a pleasure not a pain. You are a team player and work closely together with your colleagues, because only together can we come up with a perfect plan that is actually feasible in the end. You see problems before they arise and you understand the client’s requirements as if you were actually the client. With your understanding nature, you can not only win over your team with your solution, but also your customers with our excellent services.