MEDION

Service portal with responsive user experience

Service portal with responsive user experience (UX) for MEDION

Our customer MEDION attaches great importance to innovative technology, best service and captivating design - just like us. That is why diva-e advises and accompanies the leading German provider of state-of-the-art consumer electronics and digital services in the successful implementation of its communication and digital strategy.

Development of a service web application with responsive user experience
Integration of different systems and technologies
Proprietary development based on Java Spring with Angular Frontend
User analysis and development of new user journeys

Your contact person

Sirko Schneppe

CCO

+49 3641 3678-110

sirko@diva-e.com

Objective

REINFORCING THE BRAND AND THE COMMUNITY

The common goal of MEDION and diva-e was a new service portal with a responsive and fresh layout that enhances the user experience (UX) and completes the newly launched shop. MEDION aims to save time and strengthen the brand and community.

Implementation

PROPRIETARY DEVELOPMENT BY DIVA-E

The implementation of the responsive MEDION service portal was carried out as a complete in-house development based on Java-Spring with an Angular frontend. Different MEDION systems and technologies had to be integrated and bundled.

Discover more in our case study (only available in german)

Result

RESPONSIVE SERVICE PORTAL

With the new portal and app, customers benefit from improved self-service and have the opportunity to easily solve questions and problems themselves. This offers customers added value and at the same time makes the work of support staff easier.

visit the MEDION service portal

Related services

User Experience (UX)

rollout and internationalisation

frontend development

digital customer journey

usability review and analysis

planning & innovation

strategy consulting