diva-e continues international market expansion

Leading German digital service provider launches services in the USA

Berlin/Cincinnati, 04/14/2022 - diva-e Digital Value Excellence GmbH continues to expand internationally: Building on eight locations in Germany and one in Bulgaria, the digital service provider is now opening an office in Cincinnati, OH.

By expanding into North America, the company can better meet global clients’ support needs for their successful digital commerce platforms. It is important for all companies to recognize local conventions, culture, logistics and best practices and to adapt their user experience to local conditions. Nowadays, corporates must plan and execute all online activities globally. It is the only way to ensure their brand reflects the same values worldwide.

diva-e continues international market expansion

In the picture: Sirko Schneppe, CCO diva-e & Managing Director diva-e US LLC and Rick Simpson, CEO & Founder Snow Commerce & Managing Director diva-e US LLC

As a Transactional Experience Partner (TXP), diva-e works with numerous, well-established B2B and B2C businesses of all sizes across all sectors in both Germany and Europe-wide. In future, diva-e will deliver even better support for world-wide rollouts and omnichannel sales strategies thanks to its new global positioning. diva-e’s clients will enjoy the best customer experiences, world-wide e-commerce success and outstanding support for international projects.

CCO Sirko Schneppe comments: “I am delighted that we are officially coming to the US, having helped companies with global rollouts for many years. We are now even closer to our global target audience with our end-to-end portfolio. What’s more, we will be leveraging our existing top-level partnerships with leading technology providers there.”

The choice of Cincinnati was an obvious one for diva-e. The city is considered the ‘Queen of the West’ and is one of the most important commercial centers in the US. It is home to the global headquarters of leading retailers such as P&G and Kroger as well as having a thriving start-up scene together with numerous prestigious universities. In this productive and promising environment, diva-e plans to become a strong player, reliable partner, and forward-thinking employer in the American market.

Offering and implementing innovative content & commerce platform solutions will be the focus of the Cincinnati office. However, the new location will gradually offer all of diva-e’s other end-to-end solutions and services. Innovative e-commerce solutions are being rolled out in collaboration with technology partners such as Spryker, Bloomreach and NewStore.

“24/7” availability

As well as implementing innovative platform solutions, diva-e’s application management services will also be taken to the next level at the new US location: DevOps services will now be provided during clients’ peak working hours across several time zones. What’s more, support centers in different time zones can, among other things, respond faster and more accurately to requests from different regions. diva-e plans to establish further offices on different continents so it can be present and on-site for local and global clients.  

About diva-e

As Germany’s leading Transactional Experience Partner (TXP), diva-e creates digital experiences that engage customers and achieve sustained corporate success. With more than 20 years’ experience in digital, diva-e covers the entire digital value chain, from strategy to technology to creation. The integrated service and product portfolio covering Planning & Innovation, Platforms & Experiences, Growth & Performance, Data & Intelligence as well as Managed Cloud Services ensures increased revenue, competitive advantage and noticeably more transactions – across all target groups, devices, and products. diva-e works with world-leading technology partners such as Adobe, SAP, Spryker, e-Spirit, Microsoft and Bloomreach. Numerous leading companies and love brands trust diva-e – including EDEKA, E.ON, FC Bayern Munich and Carl Zeiss. diva-e employs around 800 people across a total of ten locations in Germany, Bulgaria (Sofia) and the USA (Cincinnati).