MEDION Service Portal: New Development with Responsive UX

Excellent user experience made by diva-e and MEDION

Just like diva-e, MEDION, Germany's leading provider of state-of-the-art consumer electronics and digital services, attaches great importance to innovative technology, best service and impressive design. In order to support MEDION in offering its customers an excellent user experience, diva-e developed a service web application with responsive UX - which is constantly being further optimised and rolled out internationally in all European countries.

MEDION Service Portal: New Development with Responsive UX

Development of a responsive service portal

The common goal of MEDION and diva-e was a new service portal with a responsive, fresh layout that enhances the user experience (UX) and completes the newly launched shop. Customers benefit from improved self-service and have the opportunity to solve questions and problems quickly and easily. The result? An enormous time saving for MEDION and a strengthening of brand and community.

Download our current case study now free of charge and find out how we supported MEDION in creating an optimal user experience for customers.