MEDION Service Portal: New Development with Responsive UX
Just like diva-e, MEDION, Germany's leading provider of state-of-the-art consumer electronics and digital services, attaches great importance to innovative technology, best service and impressive design. In order to support MEDION in offering its customers an excellent user experience, diva-e developed a service web application with responsive UX - which is constantly being further optimised and rolled out internationally in all European countries.
Development of a responsive service portal
The common goal of MEDION and diva-e was a new service portal with a responsive, fresh layout that enhances the user experience (UX) and completes the newly launched shop. Customers benefit from improved self-service and have the opportunity to solve questions and problems quickly and easily. The result? An enormous time saving for MEDION and a strengthening of brand and community.
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