diva-e is partner of Salesforce: productive shopping experiences for customers with Salesforce B2B Commerce
With Salesforce as its new e-commerce partner, diva-e is expanding its e-commerce technology portfolio and paving the way for our customers' shop visitors to a unique customer experience. diva-e uses the Salesforce Commerce Cloud B2B to offer personalized and transaction-packed shopping experiences across all channels. The software group Salesforce expanded its portfolio by acquiring the e-commerce specialist CloudCraze.
With Salesforce, you can create individualized shopping worlds that are tightly integrated with additional Salesforce CRM and marketing automation solutions and provide an overview of all customer interactions with the brand. Cloud technology ensures that the features and performance of the solutions are also continuously optimized.
Benefits of Salesforce Commerce Cloud B2B: unforgettable user experience for business customers
Customers can make changes to the storefront quickly and easily even without developer knowledge
Effortless handling of special business customer requirements such as order splits or comprehensive pricing models
Process Builder automates company-specific processes
A combination of e-commerce and CRM data offers an all-round view of the interactions between the shop visitor and the brand
Native integration of additional Salesforce solutions ensures a homogeneous brand experience and individualized content for your customers
Salesforce Experts with Multicloud Expertise
Partnership with trust: As an official Salesforce partner, diva-e has acquired extensive know-how about Salesforce B2B Commerce (formerly CloudCraze) and is in close contact with the software vendor.
Our development for every requirement: Our certified team of experts adapts the Salesforce Commerce Cloud to your individual customer needs and creates optimal customer experience.
Integrated Platform: With our multicloud expertise, we implement Salesforce Commerce solutions and integrate CRM and marketing automation systems.
Our services for commerce projects
Planning & Innovation: The specialists at diva-e work together with you to develop a system-independent e-commerce strategy tailored to the company's needs. We identify which tasks the e-commerce system must fulfil and develop concepts for search engine and conversion rate optimization, take care of the integration of your marketing automation tools and create tracking concepts.
Platforms & Experiences: We showcase your online shops and integrate other systems such as payment solutions or merchandise management systems. In addition, we provide an innovative shop design and a target group-oriented usability and user experience.
Our support: diva-e project managers support our customers with their know-how in planning and implementing agile software projects. In addition, we offer experienced 24x7 application support and manage your commerce platform from a single source.
Integrated data platform: Our solutions can be integrated with existing data platforms and reporting dashboards as needed. It is also possible to set up your own data solution for better control and transparency of your e-commerce processes.