Salesforce

Our partner

diva-e is partner of Salesforce: productive shopping experiences for customers with Salesforce B2B Commerce

With Salesforce as its new e-commerce partner, diva-e is expanding its e-commerce technology portfolio and paving the way for our customers' shop visitors to a unique customer experience. diva-e uses the Salesforce Commerce Cloud B2B to offer personalized and transaction-packed shopping experiences across all channels. The software group Salesforce expanded its portfolio by acquiring the e-commerce specialist CloudCraze.

With Salesforce, you can create individualized shopping worlds that are tightly integrated with additional Salesforce CRM and marketing automation solutions and provide an overview of all customer interactions with the brand. Cloud technology ensures that the features and performance of the solutions are also continuously optimized. 
 

Benefits of Salesforce Commerce Cloud B2B: unforgettable user experience for business customers

  • Customers can make changes to the storefront quickly and easily even without developer knowledge
  • Effortless handling of special business customer requirements such as order splits or comprehensive pricing models
  • Process Builder automates company-specific processes
  • A combination of e-commerce and CRM data offers an all-round view of the interactions between the shop visitor and the brand
  • Native integration of additional Salesforce solutions ensures a homogeneous brand experience and individualized content for your customers

Salesforce Experts with Multicloud Expertise

Partnership with trust: As an official Salesforce partner, diva-e has acquired extensive know-how about Salesforce B2B Commerce (formerly CloudCraze) and is in close contact with the software vendor.

Our development for every requirement: Our certified team of experts adapts the Salesforce Commerce Cloud to your individual customer needs and creates optimal customer experience.

Integrated Platform: With our multicloud expertise, we implement Salesforce Commerce solutions and integrate CRM and marketing automation systems.

Our services for commerce projects

Planning & Innovation: The specialists at diva-e work together with you to develop a system-independent e-commerce strategy tailored to the company's needs. We identify which tasks the e-commerce system must fulfil and develop concepts for search engine and conversion rate optimization, take care of the integration of your marketing automation tools and create tracking concepts.

Platforms & Experiences: We showcase your online shops and integrate other systems such as payment solutions or merchandise management systems. In addition, we provide an innovative shop design and a target group-oriented usability and user experience.

Our support: diva-e project managers support our customers with their know-how in planning and implementing agile software projects. In addition, we offer experienced 24x7 application support and manage your commerce platform from a single source.

Integrated data platform: Our solutions can be integrated with existing data platforms and reporting dashboards as needed. It is also possible to set up your own data solution for better control and transparency of your e-commerce processes.

Edeka

Product: Online Marketplace

Online marketplace for groceries: We are creating an adaptable platform for the retail giant EDEKA Nord.

FC Bayern Munich

Product: Online Presence

Digital Champions League: The German championship record holder wows fans worldwide with tailor-made digital experiences.

dmTECH

Product: Online Shops & Platform

diva-e and dmTECh set new standards in software development and digital consulting.

Go Pro

Product: Point of Sales App

Action at the Point of Sale: With the action camera manufacturer's POS app, we simplify the customer journey to the right product bundle. 

A.T.U.

Product: SEA Performance

On the road to success: The automotive market leader relies on our high-performance technology for optimal SEA performance.

Postbank

Product: Knowledge Portal

With Postbank’s theme worlds, we turn understanding finance into a personal customer experience.

Schott

Product: Online Shop

Unique ordering experience: Working with the world market leader for glass, we are re-imagining B2B with their online platform.

Hekatron

Product: IoT Platform

Fire alarm via the cloud: We connect thousands of devices via an IoT platform, digitising the fire protection professional’s business.

Klöckner & Co

Product: International B2B platform

diva-e guides steel giant Klöckner through digitalisation and realizes online shops with marketplace function.

Our
customers

With more than 20 years of experience in digital business, diva-e is the innovation partner for leading companies and love brands. Numerous marketleaders trust diva-e and work with us to achieve better customer experiences, more transactions and sustainable growth.

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