If you can't measure it, you can't improve it.
Peter Drucker

 

Challenge

In increasingly digitalised companies, company and customer-related data is generated via different touchpoints, systems and departments. This leads to a lack of transparency in the output of digital marketing and sales activities. Data-driven businesses can use the data generated profitably; on the one hand, to make decisions more objective and, on the other hand, to be able to respond quickly and comprehensively to market and customer changes.

 

 

Service

With our years of expertise in performance management, diva-e helps you to quantify and monitor your goals in order to quickly and transparently optimise internal and customer-focused processes:

  • Development of a digital performance management concept
  • Centralisation of digital performance touchpoints
  • Identification of performance KPIs and reporting processes
  • Development of a data strategy to generate and use data profitably
  • Evaluation and selection of suitable performance tracking and analytics tools
  • Real-time visualisation of data in personalised dashboards

Methodology

To build your performance management infrastructure, we use quantitative data analytics, various tracking and analytics tools, as well as business intelligence systems and cloud-based data management systems.

Benefit

You use big data to produce smart data and create transparency in internal processes, the performance of your marketing, sales and service activities and active customer exchanges. This enables a data-based and continuous real-time optimisation of customer-related performance.

Edeka

Product: Online Marketplace

Online marketplace for groceries: We are creating an adaptable platform for the retail giant EDEKA Nord.

FC Bayern Munich

Product: Online Presence

Digital Champions League: The German championship record holder wows fans worldwide with tailor-made digital experiences.

dmTECH

Product: Online Shops & Platform

diva-e and dmTECh set new standards in software development and digital consulting.

Go Pro

Product: Point of Sales App

Action at the Point of Sale: With the action camera manufacturer's POS app, we simplify the customer journey to the right product bundle. 

A.T.U.

Product: SEA Performance

On the road to success: The automotive market leader relies on our high-performance technology for optimal SEA performance.

Postbank

Product: Knowledge Portal

With Postbank’s theme worlds, we turn understanding finance into a personal customer experience.

Schott

Product: Online Shop

Unique ordering experience: Working with the world market leader for glass, we are re-imagining B2B with their online platform.

Hekatron

Product: IoT Platform

Fire alarm via the cloud: We connect thousands of devices via an IoT platform, digitising the fire protection professional’s business.

Klöckner & Co

Product: International B2B platform

diva-e guides steel giant Klöckner through digitalisation and realizes online shops with marketplace function.

Our
partners

We want to create great things together. That's why we work together with world-leading technology partners. Our partnerships make us an even stronger partner for you: Together with the best in the market, we set new standards. Every day.

Read more about our partners