Data & Intelligence
First Colo provides a range of managed services from their datacentre in Frankfurt.
Why are our managed services sought after?
The majority of companies have historically had their own server rooms, where maintaining hassle-free and fail-safe operations is only possible with incalculable personnel and material costs. With our housing and colocation concept, our datacentre provides a modern, cost-effective and safe alternative to having your own server room – including all services. From simple data backup to complex administration tasks, our staff take on the administration, care, maintenance and support for client servers. This allows our clients to concentrate on their core competencies and achieve their goals more quickly. Our managed services are company-friendly, transparent, and predictable. For a monthly flat rate, our managed service team takes care of a whole subject area for you.
Contact personSven Esmyol Senior Account Manager
We provide IT companies with the possibility to use complete managed services – on all service levels – without needing to invest in their own infrastructure and additional know-how. Individual agreements regulate the quality of service, with up to 99.99% guaranteed availability per year. First Colo’s universal managed services are especially geared towards medium-size companies, as operating their own datacentres would not make sense for them financially.
The managed services within our full managed services offering include multiple service levels that, given the nature of the issue, are often interconnected:
Operating system management includes services surrounding the operation of servers with operating systems such as Unix/Linux distributions installed on them. Here, the focus is on: carrying out installations and software updates (patch management); configuration; set-up and script management; identification, analysis and repair of errors; traffic monitoring; security management and protocolling; disaster recovery; and system documentation. The servers are administered and monitored through secure network connections by professionals on-site in the datacentre.
Are you sure that you still want to pay your IT team nowadays for traditional support, management and monitoring tasks related to your applications? With our managed services, we guarantee the availability of all IT applications that you and your employees need. Upon request, First Colo Managed Services can take over the responsibility for your entire IT-system landscape. Through a solution package, we provide analysis, concept development, installation, operation and maintenance for your applications. Customised service level agreements (SLAs) facilitate individual agreements adapted to your requirements and needs.
The internet poses risks for your IT company, your business activity and your performance. Online attackers try to penetrate corporate networks via the Web in order to compromise business data, disrupt business communication or to access intellectual property. First Colo’s Security Operations Centre (SOC) prevents attacks before they get close to the corporate network. Through our own security-audits as well as those of partner companies, we provide sustainable IT-security strategies which are imperative for companies today. Outsourcing this area of critical business importance is not only a worthwhile alternative in terms of financial and human resources, it also makes meeting legal requirements easier.
In addition to the provision and expansion of active network components, we take on all activities necessary for the concept development, migration and operation of IT projects. Every managed port is continuously monitored through our Network Operations Centre (NOC), 24 hours per day, year round, so that problems can be detected early on. The customer receives standardised reports about problems that were solved within the network or about the fulfillment of service level agreements. In combination with monitoring, we provide forward-looking planning to avoid capacity bottlenecks. For configuration, we specialise in brand-name manufacturers such as Juniper, Cisco, etc., but also regularly fulfill special requests.
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