
The diva-e Blueprint "Successful Digital Commerce with SAP - Improved Customer Experience with the SAP CX Suite" is here. Master the challenge of digital and user-based customer communication with the "Golden Customer Record" from your historical ERP and CRM systems and the new SAP CX building blocks. The diva-e Blueprint offers facts and practical knowledge for the digital present. In four chapters and over 80 pages, learn the most critical facts about current digital trends and their successful and beneficial implementation with the SAP CX Suite.
On the occasion of the Blueprint's publication, Sirko Schneppe (CCO & Founder, diva-e) and Christopher Knörr (SVP Mid Market, SAP) talk about SAP's transformation and an optimal customer experience and what 2021 will bring to the IT industry.
The speakers

