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Lukas Bocher

About the author

Lukas has been part of diva-e since 2023 as a dual student in Digital Business Management. His dual study program gives him the opportunity to work in various divisions at diva-e and actively shape the processes there. As a result, he is building up a broad range of knowledge in a wide variety of subject areas.

Lukas Bocher Articles

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Glückliche E-Commerce Kundin
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News & Trends B2C  | 28 Nov 2024
Happy Patterns - Happy Customers
Happy Patterns replace manipulative dark patterns with positive experiences. By leveraging intelligent data usage and AI, they create transparency, promote sustainability, and strengthen customer loyalty. In the Digital Bash, Andreas Frary demonstrates through a use case how Happy Patterns are revolutionizing commerce and improving the ecosystem.
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Lukas Bocher
Zwei Frauen und ein Mann arbeiten an einem PC zusammen
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News & Trends B2C  | 13 Nov 2024
Turning Every Customer Interaction into a Wow Experience
Total Experience combines Customer, Multi, User, and Employee Experience into a seamless brand experience for all stakeholders. This holistic approach optimizes the customer journey across all channels and touchpoints. Discover how this approach leads to delighted customers, motivated employees, and measurable success in practice.
Autorenbild
Lukas Bocher