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Subject Matter Expert - Website Frontend (m/f/d) Sofia or remote

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diva-e is Germany’s leading Transactional Experience Partner (TXP), creating digital experiences that sustainably advance companies and inspire their customers. With more than 20 years of concentrated experience, we implement e-business solutions for customers such as FC Bayern Munich, EDEKA, E.ON, Carl Zeiss, and Sky.

One of our clients – famous multinational supermarket chains has initiated a project for the creation of an e-commerce application designed to be rolled-out to 10 international markets (pilot countries USA and Germany). Specifically for this our client, who is entering the Bulgarian market, we are responsible for helping them start the project and hire the needed people for the successful implementation and operations. That is why in the first couple of months you will be employed at diva-e Sofia before becoming a regular employee of our client. We do not want to keep it very mysterious – we will let you know their name during our meeting.

In order to make this project successful, on their behalf we are looking for

Subject Matter Expert - Website Frontend (m/f/d) in Sofia
We are currently seeking a Subject Matter Expert for our international "Website Frontend Solution Service" team. As a Subject Matter Expert, you will play a pivotal role in guiding our team towards cutting-edge frontend solutions, ensuring functional development, incident, problem and request management, your focus will be to enhance the relevant software solutions are monitored in a proper way and remain in a stable state. 
You will collaborate closely with cross-functional teams, providing insights, mentorship, and technical expertise to drive innovation and excellence in our website frontend projects. This role offers a dynamic environment, challenging projects, and the opportunity to be at the forefront of the digital landscape. If you're ready to make a significant impact and set new standards, we invite you to join our team and be part of our journey towards excellence.

About the job

  • Support quality assurance through state-of-the-art continuous integration and deployment practices.
  • Ensure implementation quality and performance by adhering to technical standards and guidelines.
  • Create, refine, and update technical product documentation.
  • Utilize ticketing systems (e.g., JIRA, ServiceNow) to report progress, test status, risks, incidents, and bug fixes.
  • Manage bugs, defects and document relevant insights for continuous optimisation.
  • Review and challenge functional and non-functional requirements and designs for feasibility and best practices.
  • Communicate with internal IT and Business teams as well as external vendors to coordinate project activities.
  • Collaborate with software vendors and international experts to develop efficient solutions and establish best practices.
  • Provide risk and problem management throughout the software lifecycle (design, implementation, further development) for the solution and related interfaces.
  • Conduct, improve and monitor security checks, penetration tests, and code audits.
  • Prepare reports on system performance, vendor SLAs, and support quality KPIs.
  • Engage with third parties for integration and cooperation.


  • You are a real team player, able to work autonomously and attentive to details combined with an agile mindset
  • You have previous experience in a similar role, a degree or other relevant qualification with a focus on IT
  • You have knowledge in Project management basics
  • You understand common web technologies (XHTML, CSS, JavaScript)
  • You have been working with or have comprehensive knowledge of the programming languages TypeScript, Node.js, NPM, Webpack and Rollup as well as relevant JavaScript frameworks such as React, Angular and/or Vue
  • You have Knowledge on Pipelining (Gitlab, Github), Containerisation (Docker, Kubernetes), Cloudplatforms (Azure and AWS) and Content Delivery Networks
  • You are persuasive and flourish with strong intercultural communicative competence
  • You are high proficient in English. German language knowledge is an advantage.

What you get

Your moments of success are our inspiration. You are a human being - not a number! We find it very important to have a friendly and collegial work culture as well as an honest work environment. Respect, trust, and passion are indeed very important to us. We believe that with every project there will be exciting new challenges. We understand that this can only be mastered successfully as a team. Therefore, helping each other and growing together is fundamental. Working together, rethinking, and learning something new every day is essential for mastering the evolution of technology. The best ideas win with us and yours are always welcome. We also take your work-life balance very seriously. Many of us have just started a family or have time-consuming hobbies. We believe that balanced employees bring the team much further than if we burden them with overtime. That's why we make sure that they don't even have to work overtime in the first place, assign you to as few projects as possible at the same time, and support you in working independently - and in managing your own resources.
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Two women are sitting next to each other while working and looking into the same laptop

Du passt zu uns? Dann bewirb dich jetzt.

Do you want to work for great clients with whom you can realize exciting web projects? Do you want to grow working in a team? Are you passionate about what you do every day and don’t mind stepping out of your own comfort zone? Do you want to actively shape the future? If you answered these questions with a “yes” we’re very much looking forward to receiving your application!

There is no need for a cover letter. However, we are curious to know what drives you. Once you send in your application, we will contact you as soon as possible. If the first impression is right, an initial interview usually takes place within a week. If the chemistry is right, we are likely to schedule a second interview where you can prove your professional skills in a small case study as well as getting to know the team and explore our work environment.
Any questions? Reach out to us!

Your contact person

Elena Vracheva from our HR team will be delighted to answer any questions you may have regarding your candidate journey. She is looking forward very much to receiving your email to Also, feel free to connect with her directly Linkedin.

diva-e is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
  • Flexible working hours

We do everything we can to help you balance your personal and professional life, including managing your free time and mobile working.