Consulting & Innovation

Platform Consulting

Companies want transactions, customers want experiences

Digital transformation is not just a buzzword, it’s reality. Digitalisation is impacting businesses and users: Companies are adding new digital channels to successfully increase transactions. For users, the focus is increasingly on a cross-channel user experience. Companies need to adapt to this change in order to position themselves successfully.

Jan Stöckel
Your contact person
Jan Stöckel
Director Customer Engagement

Our service: user-centric e-commerce

Usability, User Experience and User Interaction: Our e-commerce strategies focus on your users and their expectations, drawing on actual data on customer journeys. As innovative digital pioneers, we take your digital business to the next level and create experiences that inspire your customers and sustain your business. We develop a digital business model that suits you – together with a complete online shop or complex e-commerce platform.

Our tools: expertise from technology partners

As the largest e-commerce partner in Germany, our 400 content and commerce experts will help select and plan the right platform for you. We not only have technology partnerships with market-leading e-commerce systems such as Spryker, SAP Hybris, Adobe, BloomReach and Intershop, but also offer customised solutions for innovative e-commerce projects.

The result: competitive advantage in the digital age

Stay competitive in a dynamic market with effective and forward-looking digital commerce strategies, and perfectly align your distribution channels. Companies that rely on diva-e expertise have a clear competitive advantage over the competition – an advantage that can be crucial in the digital age.

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