Managing marketing campaigns in line with data protection requirements

Tracking with First Party Data & Privacy Centric Measurement

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We reconcile data quality and data protection

Consumers are placing more and more value on data protection, and legislators are regulating strictly - keyword DSGVO: In this area of tension, companies face immense challenges in collecting elementary customer data. Previous tracking technologies such as third-party cookies cannot keep up with developments, and new methods are needed. This is where we come in: With our holistic paid advertising and data analytics expertise, we support you in implementing first party data tracking and privacy centric measurement (PCM). This provides you with a data protection-compliant, future-proof basis for automated advertising solutions that ensure your business success.

Your contact persons Johannes Höller and Christian Rainer are available for an initial discussion. Get in touch now and prevent data gaps, conversion losses, performance setbacks and inaccurate targeting.

Why you should act now: Data protection changes everything

Consumers have become more suspicious of how companies use their data - and are acting accordingly. They're rejecting cookies and canceling services that don't meet their privacy expectations. Hand in hand with this are strict privacy guidelines from legislators and changes to platforms, such as browser restrictions on third-party cookies or limitations on mobile device detection by operating systems like iOS. For digital companies, all this can have serious consequences:

1. Users will leave or opt for alternative providers with more trustworthy privacy regulations.
2. Less data is measured, conversion declines and data gaps loom.
3. Bidding can be optimized less effectively without the data, and a lack of conversion data impairs bidding strategies.
4. Gaps in data hinder the development of effective marketing strategies.
5. Marketing measures are more difficult to compare and evaluate in terms of their performance.
  • 1. Users will leave or opt for alternative providers with more trustworthy privacy regulations.
  • 2. Less data is measured, conversion declines and data gaps loom.
  • 3. Bidding can be optimized less effectively without the data, and a lack of conversion data impairs bidding strategies.
  • 4. Gaps in data hinder the development of effective marketing strategies.
  • 5. Marketing measures are more difficult to compare and evaluate in terms of their performance.

In summary: The fundamental basis for marketing decisions to achieve corporate goals is missing. There is an acute risk of data-based wrong decisions for a user-centric marketing approach. You're losing sales and you don't even know why. Don't let it come to that and rely on online marketing solutions that put you in a good position today as well as tomorrow!

Collect and use first party data with Google

We support you in developing a privacy-centric strategy and implementing the appropriate tools. This will provide you with a compliant, aggregated database for automated advertising solutions that will enable you to secure your revenue cost-effectively in the future. We proceed as follows:

  • Implementing server-side or at least sitewide tagging so that conversions can be tracked more accurately with first party data.

  • Enabling Google Consent Mode: the cookie consent rate is shared with Google. This allows lost conversions to be modeled, conversion data to be improved, and smart bidding to be used more successfully.

  • Use of Google Enhanced Conversions: Based on hashed first-party customer data such as email addresses, more accurate conversion measurement is possible. The quality of the modeling and thus the recovery of conversions increases.


    These measures interlock and create a solid data basis for better customer understanding. In the long term, the goal is to consolidate first-party customer data from all contact points in a Customer Data Platform (CDP) in order to use it for your marketing activities across channels.

These are your advantages

With a privacy centric measurement based on the described solutions, you become independent of third party cookies (third party data) and can also exploit user interactions without cookie consent through conversion modeling. By activating your own business data on customer interaction and using it in a targeted manner via conversion APIs on the advertising platforms, you make yourself independent of third-party technologies and protect the privacy of your customers. The bidding strategy algorithms used to target your campaigns continue to get a comprehensive and consistent picture of the value of individual touchpoints and user signals, and can make bidding decisions according to your business goals. As an extension stage, CDP software then consolidates and unifies your first-party data from all sources (website, social media, Google Ads, CRM, etc.) and you can create real-time customer profiles in a DSGVO-compliant manner. A personalized approach and optimized customer journey improves the user experience - a win-win for everyone!

You want to implement PCM?

Leave the implementation of Privacy Centric Measurement to our team of experienced experts. What you can expect:

  • First, we perform a Consent/Tracking Check. We analyze your content banners and perform conversion tracking tests.

  • With a measurement gap analysis, we extrapolate the cost per action (CPA) without and with sustainable measurement solutions.

  • We then create and evaluate an implementation concept.

  • This is followed by the implementation with the tag implementation and the corresponding settings in the Google Tag Manager and Consent Management Tool.

  • Since Universal Analytics will be switched off on July 1, 2023, we offer support for the changeover to Google Analytics 4.

  • Finally, we evaluate the development of a holistic first-party strategy along the entire customer journey together with you.

Frequently asked questions about Privacy Centric Measurement

It may seem that way, but the data speaks a different language. Almost half of all customers have already refrained from making a purchase or using a service because of concerns about data privacy.

The full implementation of privacy-centric first party measurement for marketing campaigns is a longer-term project of one to two years. It includes the initial, conceptual gathering of requirements from the business model, derivation of a first-party data strategy, identification and selection of customer-owned new technologies, their implementation, and activation. Subsequently, we can start with the orchestration of individual data in the implementation of the strategy and successively also support the change of internal interfaces and processes for a holistic and proprietary data picture.

In order to take the first steps towards Privacy Centric Measurement with you in the meantime, we have defined the offering described above. This enables us to recover up to 70% of the conversions currently lost for data protection reasons after just two to three months and make them available for effective use in the daily account management of your campaigns.

Yes. Every month, 197 trillion cookies are set per user. That's equivalent to the carbon footprint of a European city of about 30,000 people! First Party Data reduces unnecessary server pings by third party cookies and thus saves a lot of electricity.

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diva-e took care of the integration of a commerce system into the SAP landscape and developed a self-service portal for customers.
Schott
diva-e creates a unique B2B ordering experience through the online platform of the global glass market leader.
dmTech
diva-e and dm set new standards in software development and digital consulting.
Weleda
diva-e begleitet Weleda seit mehreren Jahren auf dem Weg der digitalen Transformation. Als großer Meilenstein der Digitaloffensive ging im Februar 2024 der Online-Shop in Deutschland live.
Vergölst
diva-e gets Vergölst's customer approach rolling by optimizing existing customer contact with Adobe Campaign.
Talanx
diva-e mapped the entire digital value chain in the project with the Talanx Group for the relaunch of the corporate website and the new career portal.
STAUFF
diva-e develops a scalable and future-proof architecture and integrates it into the already existing backend systems.
Hertha BSC
diva-e developed a new state-of-the-art website with emotional design for Hertha BSC.
Klöckner & co
diva-e guides steel giant Klöckner through digitalisation and realises online shops with marketplace function.
FC Bayern Munich
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EDEKA
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weleda logo
Logo von Talanx

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